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Data Protection Policy

Mirpur 12 Privacy Policy – Your Data Is Safe with Us

This Privacy Policy explains exactly how we collect, store, and protect the personal information you share while using the Mirpur 12 platform. We believe transparency is the foundation of trust.

Last Updated: January 2026 | Version: 2.4
Table of Contents
Security Level
Encryption256-bit
Data Protection99%
Privacy Score95%
01

Introduction & Scope

Welcome to Mirpur 12. Our Privacy Policy ("Policy") sets out our commitment to protecting your personal information. This Policy applies to the Mirpur 12 website, mobile app, and all associated services.

We know privacy matters to you. That's why Mirpur 12 was built from the ground up as a privacy-first platform. We only collect information that is genuinely necessary to deliver our services. Our Privacy Policy is guided by international GDPR standards, and we never process your data without your consent.

By registering on or continuing to use this platform, you agree to this Privacy Policy. If you have any questions, feel free to reach out to our support team at any time.

Our Commitment
Mirpur 12 never sells your personal information. Your data is used solely to improve our services and meet legal obligations.
02

What Information We Collect

Mirpur 12 collects several types of information, each for a specific purpose — all of which are clearly outlined below.

Data Type Description Purpose
Identity Information Name, date of birth, NID/passport number KYC Verification & Age Confirmation
Contact Information Email, Phone Number, Address Account communications & notifications
Financial Information BKash/Nagad/Rocket number, transaction history Deposit & Withdrawal Process
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Information Game history, betting patterns, login times Service improvement & responsible gaming
Location Data Approximate geographic location Legal compliance & regional verification
  • We only collect information that is necessary — collecting data beyond what is needed goes against our policy.
  • Sensitive information such as NID or passport scans is used exclusively for KYC verification.
  • We do not collect any health, religious, or political information.
03

How We Collect Your Data

Mirpur 12 collects information in several ways. It's important that you have a clear understanding of each method so you can make informed decisions.

  • Directly at Registration: When filling out the registration form, you directly provide your name, email address, phone number, and date of birth.
  • While using the app: When using the mirpur 12 app, device information, app usage patterns, and push notification consent are collected.
  • During payment processing: Payment information is collected during deposits or withdrawals and is stored securely in accordance with PCI-DSS standards.
  • Automatically (Cookies & Tracking): While browsing the website, certain information is automatically collected through cookies, web beacons, and similar technologies.
  • Via Third Parties: Limited information may be received from approved third-party services for KYC verification.
Your Control
You can update your cookie settings at any time. However, disabling cookies may cause certain platform features to not work as intended.
04

Purpose of Data Use

Mirpur 12 uses the information it collects for the purposes outlined below. Each purpose is defined with the goal of providing you with a better experience.

We never use your information for purposes inconsistent with this privacy policy. Where required, we obtain your explicit consent before processing your data.

  • Account Management: To complete registration, login, KYC verification, and keep your account secure.
  • Transaction Processing: To ensure deposits, withdrawals, and bonus distributions are processed without interruption.
  • Service Improvement: To analyze user experience and improve the quality of the platform.
  • Personalized Offers: To offer you relevant bonuses and promotions tailored to your preferences.
  • Fraud Prevention: To detect unusual activity and keep the platform and all members secure.
  • Legal Obligation: To meet AML policy requirements, tax reporting obligations, and regulatory demands.
  • Responsible Gaming: To identify unusual gaming patterns and provide support to members.
05

Sharing Information with Third Parties

Mirpur 12 never sells your personal information. In certain circumstances, we may share limited data with approved third parties, always under strict confidentiality agreements.

  • Payment Processor: Only the minimum necessary information is shared with approved payment partners such as bKash, Nagad, and Rocket to process transactions.
  • KYC Verifier: Information may be shared with authorized verification agencies to confirm your identity and age.
  • Legal Authorities: Information may be disclosed as part of a legal obligation in response to a court order or regulatory authority request.
  • Advertisers: We never sell or share your information with advertisers.
  • Unauthorized Third Parties: Sharing data with any non-contracted party is strictly prohibited.
Data Processing Agreement
All our third-party partners are bound by strict data processing agreements with us, ensuring your information remains protected at all times.
06

Cookie Policy

The Mirpur 12 website and app use several types of cookies. Cookies are small text files stored on your device that help improve your browsing experience.

Cookie Type Purpose Retention Period
Essential Cookies Maintaining login sessions & security Until End of Session
Functional Cookies Remembering Language Preferences & UI Settings 1 Year
Analytics Cookies Collecting site usage statistics 2 Years
Performance Cookies Page Load Times & Error Detection 6 Months
  • You can disable non-essential cookies at any time through your browser settings.
  • Disabling essential cookies will prevent you from logging in to the platform.
07

Security Measures

Mirpur 12 uses industry-leading security technology to protect your data. Our security infrastructure is continuously updated and undergoes regular third-party security audits.

Keep in mind, though, that no one can guarantee 100% security on the internet. That means you also have a role to play in keeping your account safe — use a strong password and never share it with anyone.

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Payment information is stored in compliance with PCI-DSS Level 1 standards.
  • Two-Factor Authentication (2FA) is available for all accounts.
  • Passwords are never stored in plain text — only bcrypt hashes are retained.
  • A 24/7 cybersecurity team monitors the platform around the clock.
  • Data backups are taken daily and stored in encrypted form.
08

Your Rights

As a member of Mirpur 12, you have important rights over your personal information. We fully respect these rights and process any request you make within 30 days.

Right of AccessYou can request to know what information we hold about you.
Right to RectificationYou may request corrections to any inaccurate or incomplete information.
Right to ErasureIn certain circumstances, you may request that your information be deleted.
Right to Restrict ProcessingYou may request that data processing be temporarily paused in certain cases.
Right to PortabilityYou can receive your data in a machine-readable format.
Right to ObjectYou may object to the use of your information for specific purposes.
To exercise your rights
To exercise any of your data rights, email us at support@mirpur12.net or reach out via live chat. We will respond within 30 days.
09

Data Retention Period

Mirpur 12 does not retain your data beyond what is necessary. Retention periods are determined by service requirements and legal obligations.

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 7 Years for Legal Requirements
KYC Documents 5 years after account closure
Gaming History For the duration of active account + 2 years
Cookie Data Up to 2 Years
Support Contact 3 Years
  • Once the designated retention period ends, your data is securely and permanently deleted.
  • Certain information may need to be retained for an extended period due to legal obligations.
10

Contact & Complaints

For any questions, concerns, or complaints about our privacy policy, please reach out to our dedicated privacy team. We're always here for you.

  • Email: support@mirpur12.net — typically responded to within 24 hours.
  • Live Chat: Live chat support is available directly through the website or app.
  • Support Hours: 7 days a week, 24 hours a day.
Policy Updates
This Privacy Policy may be updated from time to time. For any significant changes, we will notify you via email or through the platform. The latest version will always be available on this page.
Our Commitment

Why Your Data Is Safe on mirpur 12

We safeguard your privacy not just in words, but through technology and policy.

Military-Grade Encryption
Every transaction and personal detail is protected with 256-bit AES encryption — the same standard used by banks and military organizations.
KYC-based identity verification
Every account on mirpur 12 is verified. This protects you from fraud and ensures the credibility of the platform.
No Sale of Data
We never sell your information to third parties. Your data is used solely to serve you.
Full User Control
You can view, correct, or request deletion of your information at any time. You are always in control.
Regular Security Audits
Our systems undergo regular penetration testing and audits conducted by third-party cybersecurity experts.
24/7 Privacy Support
Our support team is available around the clock for any privacy-related concerns. All requests are resolved within 30 days.
Join a Trusted Platform

Enjoy Your Experience with Your Privacy Protected

Join now with a clear understanding of mirpur 12's Privacy Policy. Welcome to a platform built on transparency, security, and trusted service.

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